This page was last updated at 18 September 2020

Introduction

This page is for anyone who requires information about how RABI is dealing with the current COVID-19 pandemic across our charity operations, services and care homes.

We constantly review the Government’s guidance with respect to our service users, colleagues, county committees, volunteers and supporters, care home residents and their relatives. Please be assured we are taking the appropriate measures to ensure that no one involved with RABI is put at any unnecessary risk. 

If you are involved in farming and have been affected by coronavirus and require assistance, please contact our helpline 0808 281 9490 or email help@rabi.org.uk. If you have a question about our response to COVID-19, please email info@rabi.org.uk

Services for farming people in need

We continue to ensure that the farming people we support have the help they need from us at this difficult time. 

Our welfare officers are keeping in touch with our service users via phone and email.  In exceptional circumstances, and as government guidance allows, they can make home visits, but are required to complete a risk assessment and a meeting plan and take appropriate precautions (e.g. face mask, hand sanitising, and social distancing).

Care Homes

RABI operates two care homes, Beaufort House and Manson House. We are applying best practice in all of our COVID-19 measures at the homes including the use of PPE equipment to help safeguard both residents and staff.

We have coordinated a phased approach to re-introducing visitors to our care homes and retirement living. Where a home has an active outbreak or is in a location experiencing a regional lockdown it will remain closed to visitors until Public Health advise that they are able to open again. Please follow local information and if you are unsure please contact the home for more information.

Volunteers, fundraising events and regional meetings

Our county committees and other supporters remain very important to the charity.  In line with the government guidance, we are advising that RABI committees and other groups of supporters can meet only if it is considered essential, and with no more than six individuals present, taking all necessary precautions – and that no face-to-face fundraising events should be held. Meetings via phone or video conferencing are encouraged wherever possible.

Our Regional Managers are keeping in touch with our committees and supporters through email, phone and video conferencing. Again, in exceptional circumstances, and as government guidance and local restrictions allow, they can attend a meeting (with up to six individuals) but are required to complete a risk assessment and a meeting plan and take appropriate precautions (e.g. face mask, hand sanitising, and social distancing).