This page was last updated 13 April,  2021

Introduction

This page provides information about how RABI is operating with the current restrictions placed on the charity by the COVID-19 pandemic and provides information about our operations, services and care homes.

It will be reviewed and updated shortly after each of the government roadmap updates. The next government updates are currently scheduled for 17 May and 21st June 2021.

As far as possible, all our services and activities are continuing, albeit with appropriate measures and risk assessments, being taken to ensure our service users, team volunteers and supporters are protected.

If you have a question about our response to COVID-19, please email info@rabi.org.uk

Services for farming people in need

We continue to ensure that the farming people we support can continue to access any assistance they need from us during these difficult times. 

If you are involved in farming and require support, including being affected by Covid-19, please contact our freephone helpline 0808 281 9490 or email help@rabi.org.uk.

Our Welfare Officers are keeping in touch with existing and new service users via phone and email and are able to visit in exceptional circumstances.

Any request for a home visit must be supported by compliance with Covid-19 risk assessment including all parties undertaking appropriate precautions (e.g. face mask, hand sanitising, and ability to socially distance during the visit).

Care Homes

RABI operates two care homes, Beaufort House and Manson House. We are applying best practice in all of our Covid-19 measures at the homes including the use of PPE equipment to help safeguard both residents and staff.

RABI is facilitating indoor visits for two named visitors in line with current government guidance.  Currently, we are unable to allow any non-essential visitors inside either of our care homes. Both homes also continue to facilitate outdoor visits.

Please contact the Home Manager if you would like to arrange a visit or wish to better understand our approach and the measures we’re taking to keep everyone safe.  

Volunteers, fundraising events and regional meetings

Currently all County Committee meetings are held remotely via phone or video conferencing.

Outside of periods of increased national or local restrictions, we advise County Committees and other groups of supporters to only meet face-to-face if it is considered essential.  Any meetings must be in accordance with all national and local restrictions in place at the time and location of the meeting. 

The government guidance at this date is that meetings can be held outside with up to six people with appropriate use of social distancing, PPE and an approved risk assessment being completed.  Our recommendation at this time would be that all County Committees meetings continue to be remotely by phone or videoconferencing at this time.

No face-to-face fundraising event can be undertaken at this time.

Our Regional Managers are keeping in touch via email, phone and video conferencing. Any request for a Regional Manager to attend a meeting must be supported by compliance with Covid-19 risk assessment including all parties undertaking appropriate precautions (e.g. limited number of attendees, face mask, hand sanitising, and ability to socially distance during the meeting).