“People often ask me if I like my job. I could talk about my job forever, so I’ll keep it brief. I absolutely love my job,” said Jenny Tyler, one of R.A.B.I’s 14 regional welfare officers.
Jenny helps provide frontline support to farming people the East Central region, covering Bedfordshire, Buckinghamshire, Cambridgeshire, Hertfordshire, and Northamptonshire.
Each day is different for Jenny and her fellow welfare officers. They visit farming people experiencing difficulties to find out how the charity can support them and help work through solutions. Some days they visit retired farmers in their homes, other days they’re in their wellies on a farm.
Jenny explained: “The support R.A.B.I is able to offer is tailored to individual needs. For example, if a farmer is off work due to illness or injury we may be in a position to fund a farm worker so there’s no loss of income.
“Another thing we do quite regularly is to support people with their benefits. Sometimes the benefits system is a minefield, so we can advise what a person might be entitled to and support them in making an application.”
The work of a welfare officer isn’t just about finding solutions for financial difficulties, they take time to visit people, build relationships and talk through problems. They also work closely with other charities and organisations to find the best support for each individual.
Jenny added: “It is a privilege to work for an amazing charity and to be able support to support such amazing people. I learned very quickly that the farming community is very dedicated and hard-working – a genuinely nice group of people.
“It is my fortune that I get to work with them and support them in times when they need some help.”
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